Been There Done That

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, s...

CannedResponses

CannedResponses is well integrated in Microsoft Outlook and an easy to use add-on that significantly simplifies the process of sending numerous or repetitive email. Create Canned Text, email Templates, Attachments/Documents, Messenger like Emoticons, organ...

Boldcenter Operator Client .NET

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition ...

ENT Server (Desktop Edition)

Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Built using industrial strength MS SQL Server 2000 databases, Enterprise Server provides core functionality and ...

Polar Help Desk for .NET

Web based help desk software designed for small businesses that wish to effectively organize technical support online. It helps you manage and track your trouble tickets. Source code is available at request. Fully functional demo version is available.

SupportWindow Console

SupportWindow Console accepts incoming connections from multiple SupportWindow Hosts and SupportWindow Services to allow complete remote desktop control, file sharing and Chat. Optional registration of Presentation Mode allows the console operator to do d...

VersaSRS Help Desk

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like...

VueChat Express

VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows customers and website v...

CALL TRACK CRM Helpdesk - Standard Edition

Call Track CRM enhances the way employees work together to get daily office tasks completed. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this w...

DataTrack System

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, an...

ENT Server (Corporate Edition)

Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Built using industrial strength MS SQL Server 2000 databases, Enterprise Server is provides core functionality...

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contrac...

MGCS

MGCS may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers...

AccessAble Help Desk Suite

AccessAble Help Desk Suite is offered as an alternative to the many more expensive help desk programs on the market. It consists of three main components. You'll find a Windows-based application, a HTTP server for browser access to data, and a separate Win...

Problem Solved

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to kno...

versaSRS HelpDesk

An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:

Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Repor...